Question 1

Can I reschedule my workshop date?

Accepted Answer

Please email us youre resschedule request with reason and dates at info at agileforgrowth.com, we'll revert based on your eligibility.

Please refer the training terms: https://agileforgrowth.com/terms/ for more information on rescheduling and cancellations.

Here's our upcoming workshops schedule: https://agileforgrowth.com/scrum-agile-training/

We don't accept support requests via phone or chat.

Question 2

Can I turn off the video camera to nurse my infant?

Accepted Answer

Absolutely, you can turn off your camera to attend to personal needs like nursing your infant. We understand the importance of these moments.

If you anticipate needing the camera off for more than 30 minutes during the session, please let your trainer know in advance.

Additionally, our 2-day workshop includes scheduled breaks where you can comfortably turn off your camera:

2 x 20-minute coffee breaks
1 x 45-minute lunch break
Short video segments (approximately 2-4 minutes each) where turning off your camera is also fine.

For more details on camera usage during the CSM Workshop, please visit our FAQ: Is keeping my Camera On a must to participate in CSM Workshop?

Question 3

Can two participants join the workshop from one (same) device?

Accepted Answer

To ensure you are able to actively participate in group activities, it is important that every participants logs in from different device.

If two participants login from a different device but from the same room, it could create an echo, hindering your ability to contribute.

In the past, family members attending the same workshop have chosen different rooms to ensure their active and independent participation. That ensured both qualified for the CSM Exam :)

Question 4

Do you provide Job Search Assistance?

Accepted Answer

We do not provide any job assistance or job assurance.

We are happy to guide you to get in to Scrum Master role.

You are welcome to raise any job search related questions to your CSM Trainer. Your trainer will provide you guidance based on vast experience and helping many participants get in to Scrum Master roles.

As this discussion is not part of the CSM Workshop agenda, such questions and discussions can be raised after the workshop is over. Please stay back immediately after the workshop and discuss your query with your trainer.

Question 5

Happy Customer Referral Program | Refer and Earn

Accepted Answer

FAQ:

A1: You qualify if you meet below 4 criteria:

Q2: Is this referral program open for all?

A2: It is limited to Happy Customers of our training programs, who qualify above criteria.

Q3: What is the maximum cash I can earn through referrals?

A3: There is no limit. You can refer and earn as much as you would like.

Q4: If I referred 10 friends, can I use the accumulated cash discount towards my next workshop?

A4: Why not. There is no limit. Keep earning and accumulating.

Q5: What is the validity of the discount I earn through referrals?

A5: 24 months. You can use the discount anytime during next 24 months with us.

Q6: When do I earn the referral bonus?

A6: 30 days after your referral attends the workshop.

Q7: How can I redeem the accumulated cash discount?

A7: Email us at info@agileforgrowth.com with the workshop name, date and city you would like to enroll for, along with the information about your total accumulated discount. We'll share a link with you to make the payment for remainder amount and get you registered for the workshop of your choice.

Q8: Why are you offering this referral bonus?

A8: When you refer your friends, address their queries, share your positive experience - they feel comfortable and register with us with confidence. It's a win-win-win.

Q9: What are the Happy Customer Referral Bonus options?

A9: Option 1) USD 50 Discount Toward next workshop (Your next workshop on us, Free - when 8 or more of your friends join our workshop)

Q10: How / Where can I refer a Friend/Co-Worker?

A10: Use our Refer and Earn Link.

Question 6

How can I change my email id for future communication from Agile For Growth

Accepted Answer

To change your email id for all the future communications, you may send us an email requesting such change, preferrably from the email id you used during the registration. Please include your new email id along with your workshop name and workshop date or order number.

We do not accept email change request via phone or chat.

Question 7

How can I claim PDU's from PMI

Accepted Answer

Regarding PDUs: You may use below info to claim PDUs in the PMI Portal:

Provider: Agile For Growth Inc (You would need to manually enter this in the PMI portal)

Course Name: Certified ScrumMaster Workshop (enter your respect workshop name)

Trainer Name: Kamlesh Ravlani (enter your respect trainer name)

Url: https://agileforgrowth.com

Email: info@agileforgrowth.com

PDUs: 16

Most people distribute these PDUs under 3 categories (5 Technical, 5 Leadership, 6 Strategic).

Earning PDUs is only applicable for those who already have a certification from PMI such as PMP.

Please note: Agile For Growth Inc is a registered education provider of ScrumAlliance.org and PTN of Scrum.org, however, not a PMI REP.

Question 8

How can I get a receipt of my payment?

Accepted Answer

When you make payment online via Eventbrite.com or AgileForGrowth.com to register for any of our workshops, the receipt of your payment is emailed to your immediately and automatically.

If you paid via Zelle, you'll need to ask for a receipt at the time of the payment itself. Creating your specific receipt in this case is a manual step and you'll need to have a bit of patience to allow us to create this manual receipt and email you. Usually we may do that within 3 working days.

Question 9

How do I get the CSM Exam link from ScrumAlliance?

Accepted Answer

To access the Certified ScrumMaster (CSM) exam link from ScrumAlliance, please follow these steps:

Complete the CSM Workshop: Ensure active participation with your video on, and do not miss more than 30 minutes of the session.
Complete all the Learning Objectives: This includes completing all the pre-workshop work, all the topics covered during the workshop, and the homework. Please confirm to us that you've completed.
Consent for Information Sharing: Due to GDPR regulations, we require your consent to share your details with ScrumAlliance. During the workshop, you will receive an email titled "Welcome to the Scrum Practitioner's Club." Please click on the "Workshop Feedback" link in this email and provide your consent. Please complete this before you drop the session.
Recommendation to ScrumAlliance: We will submit your name (First Name, Last Name, and Email ID used during registration) to ScrumAlliance, typically within one hour. Max 48 hours.
Receive Exam Access Email: Look for an email from system at scrumalliance.org containing instructions and the link to access the CSM exam.
Log In to Your ScrumAlliance Account: The exam link or access instructions will be available on your account dashboard.
Contact Support if Needed: If you encounter any issues or cannot find the exam link, first check your spam folder. If the email is still not found, please contact us for support at info at agileforgrowth.com.

Question 10

How do I take the CSM Exam?

Accepted Answer

The CSM Exam is conducted by ScrumAlliance and it's a fully online exam. You can take the exam from the comfort of your home at a time of the day that's convenient for you.

You don't need to go anywhere.

You don't need to book any slot.

There is no proctoring.

Video camera is not required during the exam.