Q: I was charged a different amount than shown on the website

If you paid via Eventbrite.com: and your credit / debit card was charged a different amount than shown on the website here could be the reason: The CSM and CSPO workshop charges are in USD, as clearly mentioned on our ScrumAlliance and Eventbrite listing. If you used a credit / debit card issued in a different country, let's say Canada. Due to currency coversion the amount reflecting on your credit card may differ. For further clarification / charge discrepancy, please connect with your credit / debit card provider / Eventbrite.com support. At Agile For Growth Inc, we don’t know / don't have your credit / debit card details and the entire financial transaction - charge is handled by Eventbrite.com -> which is a publicly listed company. If you paid via Zelle: All Zelle transactions are initiated by you (our customers) and we have no way to change the amount charged to you. If you paid via Stripe: If you paid via Stripe using a credit / debit card issued outside USA, due to the currency coversion the amount reflecting on your credit / debit card may differ. At Agile For Growth Inc, we don’t know / don't have your credit / debit card details and the entire financial transaction - charge is handled by Stripe.com -> An international company. For further clarification / charge discrepancy, please connect with your credit / debit card provider / Stripe.com support.

Question 1

How can I get a receipt of my payment?

Accepted Answer

When you make payment online via Eventbrite.com or AgileForGrowth.com to register for any of our workshops, the receipt of your payment is emailed to your immediately and automatically.

If you paid via Zelle, you'll need to ask for a receipt at the time of the payment itself. Creating your specific receipt in this case is a manual step and you'll need to have a bit of patience to allow us to create this manual receipt and email you. Usually we may do that within 3 working days.

Question 2

How can I make a part payment?

Accepted Answer

We offer part payment option to help make it easy for you to register for our workshop now and pay over a time.

Total Payment when paid all at once: All inclusive Regular Registration: (540 + fees) = USD 562, Spl. Discounted Registration for unemployed: USD 100 discount to the regular registration.

Part Payment:

Registration Amount of USD 425 + 18 (fees) = USD 443 can be split in two payments.

For Example:

Part I Payment: USD 275 + fees = USD 290

Part II Payment: USD 150 + fees = USD 162

If you are unemployed at the time of paying Part I payment and continue to be unemployed at the time of paying 2nd Part Payment. We'll be happy to offer you $80 unemployed discount to help with your financial situation. This discount can be deducted while making Part II payment.

Pay using Zelle:

We offer many other modes of payments.

Part Payment I:

Pay USD 290 using Zelle towards Part I Payment towards your workshop registeration.

After making a part payment, please share a screenshot of the payment confirmation along with below information to info at agileforgrowth.com

Full Name
Email:
Phone:
City, Country:
Company:
Workshop Name:
Workshop Date:
I take personal responsibility to make the remainder payment without any follow up by Date: (Add a date, 30 dates from 1st Part Payment)
I've read the Training Terms at https://agileforgrowth.com/terms/ and accept the terms.

Part Payment II:

Kindly make the remainder payment (as calculated above) using Zelle and send over the screenshot in response to the Part I email you had sent us.

We do not prefer to follow up with you regarding payments. We hope you appreciate the help and take personal responsibility to make the remainder payment on time without any follow up.

Monthly Payments:

If you prefer monthly payments. You may further split the Part II payment in 2 or 3 equal parts and pay us monthly without any follow ups from our side.

Manual Service:

Training Terms:

Admin Fee:

Also see: Modes of Payment

Question 3

How long would it take to get my refund?

Accepted Answer

If you were confirmed that we are issuing you a Refund, it usually takes 8-15 business days for the credit to reflect in your account. The refund is a manual process for us. The refunded amount goes through many organizations in this process (most of this is out of our hands).

While most of the times, the refund my get credited much sooner. Please be patient if it takes 8-15 business days.

Whether you registeration is eligible for refund or not can be checked in the Terms of the Registration.

Question 4

I was charged a different amount than shown on the website

Accepted Answer

If you paid via Eventbrite.com:

and your credit / debit card was charged a different amount than shown on the website here could be the reason:

The CSM and CSPO workshop charges are in USD, as clearly mentioned on our ScrumAlliance and Eventbrite listing. If you used a credit / debit card issued in a different country, let's say Canada. Due to currency coversion the amount reflecting on your credit card may differ.

For further clarification / charge discrepancy, please connect with your credit / debit card provider / Eventbrite.com support.

At Agile For Growth Inc, we don’t know / don't have your credit / debit card details and the entire financial transaction - charge is handled by Eventbrite.com -> which is a publicly listed company.

If you paid via Zelle:

All Zelle transactions are initiated by you (our customers) and we have no way to change the amount charged to you.

If you paid via Stripe:

If you paid via Stripe using a credit / debit card issued outside USA, due to the currency coversion the amount reflecting on your credit / debit card may differ. At Agile For Growth Inc, we don’t know / don't have your credit / debit card details and the entire financial transaction - charge is handled by Stripe.com -> An international company.

For further clarification / charge discrepancy, please connect with your credit / debit card provider / Stripe.com support.

Question 5

I'm unemployed, do you offer any Discounts?

Accepted Answer

Yes, We do offer various discounts, and these are transparently listed on our website already.

Pair Discount: two or more people registering at the same time for a workshop.
Special Discount: those who are laid off, unemployed and need financial help.
Military Veteran: those who have retired from Military services may also register using Spl. Discount.
Student Discount: full time students not working may also register using Spl. Discount.
Group Discount: Group of 5 or more, may reach us at info at agileforgrowth.com with your needs.

We truly believe that those having difficult times and need financial support shouldn't delay learning and earning their certifications because of financial difficulty. Hence we've transparently listed all these discounts on our website, so that you don't need to reach us or ask us for the discount.

We hope you appreciate these discounts and our help in your journey to success.

Question 6

What payment methods are available for workshop registration?

Accepted Answer

We offer the following five payment options for our workshops:

Direct Bank Transfer to Chase Bank:

Account Number: 595003620

Zelle Payment:

Zelle Email: info@agileforgrowth.com

Alternatively, you can use the Agile For Growth Inc Zelle QR Code for payment:

Agile For Growth Inc Zelle QR Code

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/wFPtal2ExI/resources/hypEvIxMKz/Agile%20For%20Growth%20Inc%20Zelle%20QR%20Code.jpeg (Agile For Growth Inc Zelle QR Code)

PayPal (with an additional 4% payment processing fee):

PayPal Email: info@agileforgrowth.com

PayPal Pay in 4: Split your payment into 4 equal installments, with the first installment due at the time of transaction and three more every two weeks. This option is available from Paypal when purchasing a ticket through Eventbrite.com. Click for More Info.
Eventbrite.com:

Accepts all major Credit Cards, Debit Cards, and PayPal.

Partial payments: Partial payments (initial or subsequent) can be made using options 1, 2, or 3.
International Payments: If you need help making payments from another country, please email us your specific requirement, currency, country of source and preferred mode of payment.

Should you need an alternative payment method, please email us your request at info@agileforgrowth.com.