Question 1

How can I get a receipt of my payment?

Accepted Answer

When you make payment online via Eventbrite.com or AgileForGrowth.com to register for any of our workshops, the receipt of your payment is emailed to your immediately and automatically.

If you paid via Zelle, you'll need to ask for a receipt at the time of the payment itself. Creating your specific receipt in this case is a manual step and you'll need to have a bit of patience to allow us to create this manual receipt and email you. Usually we may do that within 3 working days.

Question 2

How can I make a part payment?

Accepted Answer

We offer part payment option to help make it easy for you to register for our workshop now and pay over a time.

Total Payment when paid all at once: All inclusive Regular Registration: (540 + fees) = USD 562, Spl. Discounted Registration for unemployed: USD 100 discount to the regular registration.

Part Payment:

Registration Amount of USD 425 + 18 (fees) = USD 443 can be split in two payments.

For Example:

Part I Payment: USD 275 + fees = USD 290

Part II Payment: USD 150 + fees = USD 162

If you are unemployed at the time of paying Part I payment and continue to be unemployed at the time of paying 2nd Part Payment. We'll be happy to offer you $80 unemployed discount to help with your financial situation. This discount can be deducted while making Part II payment.

Pay using Zelle:

We offer many other modes of payments.

Part Payment I:

Pay USD 290 using Zelle towards Part I Payment towards your workshop registeration.

After making a part payment, please share a screenshot of the payment confirmation along with below information to info at agileforgrowth.com

Full Name
Email:
Phone:
City, Country:
Company:
Workshop Name:
Workshop Date:
I take personal responsibility to make the remainder payment without any follow up by Date: (Add a date, 30 dates from 1st Part Payment)
I've read the Training Terms at https://agileforgrowth.com/terms/ and accept the terms.

Part Payment II:

Kindly make the remainder payment (as calculated above) using Zelle and send over the screenshot in response to the Part I email you had sent us.

We do not prefer to follow up with you regarding payments. We hope you appreciate the help and take personal responsibility to make the remainder payment on time without any follow up.

Monthly Payments:

If you prefer monthly payments. You may further split the Part II payment in 2 or 3 equal parts and pay us monthly without any follow ups from our side.

Manual Service:

Training Terms:

Admin Fee:

Also see: Modes of Payment

Question 3

How do I get the CSM Exam link from ScrumAlliance?

Accepted Answer

To access the Certified ScrumMaster (CSM) exam link from ScrumAlliance, please follow these steps:

Complete the CSM Workshop: Ensure active participation with your video on, and do not miss more than 30 minutes of the session.
Complete all the Learning Objectives: This includes completing all the pre-workshop work, all the topics covered during the workshop, and the homework. Please confirm to us that you've completed.
Consent for Information Sharing: Due to GDPR regulations, we require your consent to share your details with ScrumAlliance. During the workshop, you will receive an email titled "Welcome to the Scrum Practitioner's Club." Please click on the "Workshop Feedback" link in this email and provide your consent. Please complete this before you drop the session.
Recommendation to ScrumAlliance: We will submit your name (First Name, Last Name, and Email ID used during registration) to ScrumAlliance, typically within one hour. Max 48 hours.
Receive Exam Access Email: Look for an email from system at scrumalliance.org containing instructions and the link to access the CSM exam.
Log In to Your ScrumAlliance Account: The exam link or access instructions will be available on your account dashboard.
Contact Support if Needed: If you encounter any issues or cannot find the exam link, first check your spam folder. If the email is still not found, please contact us for support at info at agileforgrowth.com.

Question 4

How do I take the CSM Exam?

Accepted Answer

The CSM Exam is conducted by ScrumAlliance and it's a fully online exam. You can take the exam from the comfort of your home at a time of the day that's convenient for you.

You don't need to go anywhere.

You don't need to book any slot.

There is no proctoring.

Video camera is not required during the exam.

Question 5

How long is the CSM Certification Valid? Does it Expire?

Accepted Answer

The Certified ScrumMaster (CSM) Certification is valid for two years. After two years, you can renew it in two easy ways.

If you take other ScrumAlliance.org certifications such as CSPO, ACSM etc.. while your CSM is still active, your CSM will automatically be renewed for another two years from the date you earn your CSPO/ACSM.

Alternately,

Claim 20 Scrum Education Units (SEUs) on the ScrumAlliance.org portal inside your Dashboard, pay $100 directly to the ScrumAlliance to renew your CSM Certification and ScrumAlliance.org Membership for two years.

While, renewing the CSM Certification isn't mandatory, however, it's highly recommended to continue be recognized in your field as a Certified ScrumMaster and continue to enjoy ScrumAlliance's Membership benefits.

Question 6

How long would it take to get my refund?

Accepted Answer

If you were confirmed that we are issuing you a Refund, it usually takes 8-15 business days for the credit to reflect in your account. The refund is a manual process for us. The refunded amount goes through many organizations in this process (most of this is out of our hands).

While most of the times, the refund my get credited much sooner. Please be patient if it takes 8-15 business days.

Whether you registeration is eligible for refund or not can be checked in the Terms of the Registration.

Question 7

How many attempts to the CSM Exam are Included? What if I fail?

Accepted Answer

Two attempts to the CSM Exam from ScrumAlliance.org are included with your registration with Agile For Growth.

To help you self-assess your knowledge before the exam, we provide you a mock test.

We provide you all the necessarily material to get ready for the exam as well as for the real-world situations.

The workshop is interactive, you go through various real-world scenarios, case-studies, and role-plays.

As long as you actively participate and go through the materials according to our guidelines, it would be difficult for you to fail the CSM Exam.

Question 8

How soon can I appear for the CSM Exam?

Accepted Answer

After successfully completing the workshop, we'll recommend your name to the Scrum Alliance within an hour. You will then receive an email from them with a link to the CSM exam. You can take the exam online at your convenience, from your home or office, as soon as you're ready. You have 90-days to take this exam after your workshop ends.

For example, On Day 2, if your workshop finishes at 5 pm and you receive the Scrum Alliance email by 6 pm, you could potentially start the CSM exam right away. This means you could earn your CSM Certification by 7 pm, download a high-resolution PDF of your certificate, and start sharing your achievement the same evening.

Your dinner that evening could be a celebration dinner :)

Question 9

I got lower score on the Scrum Quiz, can I get answers?

Accepted Answer

The answers to the Quiz questions can be found directly in the Scrum Guide.

The Scrum Quiz is designed to be a mock test, to give you an exam like experience.

We do not provide answers to it as that does not improve your overall Scrum knowledge or preparedeness for the exam.

A score below 74% on the Scrum Quiz suggests room for improvement. To enhance your understanding of the Scrum Framework, please review the provided materials, including the Scrum Guide, before attempting the Scrum Quiz again.

As a reminder, we've already helped in following ways:

Before the Workshop: We provide you answers for all the Scrum Prep Quiz questions along with explanations.

During the Workshop: There are many mini knowledge checks in the form of True-False, Fill-In-the-Blank, Yes/No, Rapid-Fire-Questions, and real-world scenarios and we provide you correct answers to each of those questions.

Question 10

I have a bit of hearing loss, can I get close captions?

Accepted Answer

Yes. In fact any participant can request to turn on the close captions available in zoom.